Privacy Policy

What We Do

Health with Simone provides nutritional therapy and functional health services to support clients in improving their health through diet, lifestyle interventions, and functional testing. We focus on preventative healthcare, root-cause analysis, and optimisation of physical and mental health.

Through consultations, dietary and lifestyle assessment, and functional testing, we aim to understand the underlying causes of your health concerns and address them through personalised nutrition, supplement recommendations, and lifestyle guidance.

We may also provide workshops, seminars, and online educational events.

 

How We Collect Your Personal Data

We collect personal data in the following ways:
– Completing a client intake questionnaire
– Signing a Terms of Engagement / consent form
– During consultations (online or in-person)
– Email or telephone communications
– Online or card payments

 

The Types Of Information We May Collect Include:

– Basic personal details (name, address, email, phone, next of kin)
– Health-related information (medical history, diet, lifestyle, medications, supplements, functional test results, clinic notes, health improvement plans)
– GP or other healthcare provider contact information (if shared with consent)

We may also receive functional or biochemical test results from third-party testing providers. These are collected and used solely to provide personalised health services and advice.

 

Legal Basis And How We Use Your Data

Under UK GDPR, Health with Simone acts as a data controller for the personal data you provide. The legal bases for holding your data include:
– Legitimate interest: to provide nutritional and functional health services
– Consent: where you provide express permission, e.g., sharing test results from third parties
– Contract administration: to manage client bookings, payments, and any complaints

 

Your Data Is Used To:

– Deliver personalised health advice and services
– Coordinate care (if you consent to sharing information with other health providers)
– Maintain accurate client records and clinic notes
– Communicate with you regarding appointments, updates, or events

 

How Long We Keep Your Data

We retain personal data for the period recommended by our professional associations, which allows us to process complaints or queries after consultations. For UK nutrition practitioners, this is typically 7 years following the end of care, unless otherwise required by law.

 

Your Rights

You have the right to:
– Access your personal data
– Request correction or deletion of your data
– Withdraw consent for sharing information at any time
– Object to certain uses of your data

To exercise your rights, please contact us at: info@healthwithsimone.com

 

Security

All client data is stored securely on Practice Better or other encrypted systems, accessible only to authorised personnel.

 

Professional Memberships And Insurance

Health with Simone is a registered member of the Association of Naturopathic Practitioners (ANP). The membership provides professional standards, guidance, and support.

Health with Simone also holds professional indemnity insurance to cover the services provided.

 

Complaints

Clients who have concerns about professional conduct may contact the relevant professional body for guidance and complaint resolution.

 

Consent

By engaging with Health with Simone, you consent to the collection and use of your personal and health data as outlined in this policy.